Process doesn't have to be dull and time consuming.
A successful process will move the customer through the experience as efficiently and enjoyably as possible. Your team will need tools, they'll need steps to follow and your business will need data to monitor progress. Whether its system research & implementation, tool design, or process evaluation, I can help your team become more effective whilst still delivering a "WOW" experience for your customers.
- Existing process evaluation
- New process design
- Sales aids and process documentation
- Sales training
- Sales system evaluation and deployment
- Sales tool technology design and rollout
- Streamlining and design for reporting
- Compensation plan evaluation and design
- Call center scripting and process implementation